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1st & 2nd Gen Wi-Fi bird box camera enable audio on Android/iOS (NCIP9WF, NCIP2WF)Updated 21 days ago

This guide will show you how to enable the audio on your WiFi bird box camera through both the mobile & tablet app and CMS5 on a computer. Luckily on these cameras audio is enabled by default, we simply need to switch the sound on when watching the live view.


Before You Begin

Make sure that your camera is connected to your internet network and can be viewed on the device of your choice.


Let's Get Started

As this guide covers the process for both the mobile app and computers you will need to follow the section below that is relevant to your chosen method.


ICSee Pro on Phone or Tablet


Open ICSee Pro and load your cameras live view.



Make sure that your phones audio is not on silent and click the button highlighted above to take the camera off mute. If you have any issues enabling audio this way, try the method below via CMS5/VMS.


CMS5/VMS on Windows/Mac

To add your camera to your Windows or Mac computer, follow this guide first:

https://green-feathers.gorgias.help/en-US/1st-&-2nd-gen-bird-box-cameras-add-to-additional-devices-or-computers-(ncip9wf-ncip2wf-ncip9-ncip2-gfip220bwf)-270098


Once the camera has been added, go to Device Config:


Now select the camera in the menu on the left side under 'Default Group', then select 'Encode Config':


Now tick the right side box next to 'Video/Audio':


Finally, make sure to select 'Apply', then 'OK'.


Need more help?

If you need help with anything else please check out our other guides or get in contact.

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