FAQ's

This folder is for frequently asked questions that relate to all of our products.

Getting started with your 1st or 2nd Gen IP bird box camera
If you've just purchased an IP bird box camera from us, this might be your first hands-on experience with a camera like it. So this article is intended...
Tue, 22 Dec, 2020 at 11:13 AM
How to separate the 2.4GHz and 5GHz signals on your Wi-Fi router
Purpose of Guide This guide will help troubleshoot the most common problem customers face connecting their Green Feathers Wi-Fi camera to their Wi-Fi route...
Fri, 26 Feb, 2021 at 12:41 PM
Getting started with your wireless or wired analogue camera
This article is intended to answer some common (and uncommon) questions and help you get your new camera set up, no matter which model you have purchased fr...
Wed, 24 Jun, 2020 at 4:34 PM
Which bird box or wildlife camera do I have?
We know, it can get a bit confusing. We sell a lot of different models of cameras with similar names, and it can be difficult keeping track of your specific...
Wed, 3 Feb, 2021 at 9:44 AM
Meaning of error codes in iCSee Pro and XMEye
Setting up an IP camera is usually easy these days, but if something goes wrong then it can get very complicated, very quickly. This article is intended to ...
Wed, 17 Feb, 2021 at 9:32 AM
How to install a camera into a bird box
Thu, 10 Sep, 2020 at 9:07 AM
Which power extension cable do I need? (1.3mm, 1.7mm, 2.1mm)
Thu, 18 Feb, 2021 at 11:27 AM
General Camera Questions
General Camera Help What’s the difference between your wireless & Wi-Fi camera? Our original wireless camera does not have Wi-Fi connectivity an...
Sat, 16 Feb, 2019 at 5:05 PM
How to adjust the focus on your bird box camera
So you've just bought your new bird box camera, you've got it set up and connected, but the picture is blurry... That's not very good is it? ...
Mon, 15 Feb, 2021 at 4:03 PM
How do I improve the colour image from my bird box camera?
Our Green Feathers SD wireless and wired bird box cameras do not feature a mechanical IR filter. This means the camera does not filter out infrared light, t...
Thu, 4 Jun, 2020 at 11:04 AM